Bihar SBTE Diploma first year Dec 2019 Paper Communication Skills II for Sem II

Bihar SBTE Diploma first year Dec  2019 Communication Skills II Paper for Sem II

Sr. No. Questions with options
1 Written communication includes –

(a)  Contracts

(b) Brochures

(c)  Text

(d) All of these

2 Business letters are

(a)  Funny in nature

(b) Non-serious in nature

(c)  Formal in nature

(d) None of these

3 Communication barriers can

(a)  Not be overcome

(b) Be overcome

(c)  Break communication cycle

(d) Both (b) & (c)

4 ‘Chronemics’ means –

(a)  Eye contact

(b) Vocal clues

(c)  Use of time

(d) All of these

5 Dress and Appearance

(a)  Tells a lot about social status

(b) Impresses the audience

(c)  Both (a) & (b)

(d) Has no role in grooming

6 A person standing with his hands in pocket at his workplace indicates –

(a)  Manner

(b) Casual attitude

(c)  Carelessness

(d) Both (b) & (c)

7 Para language is a kind of action language that refers to –

(a)  Actual words

(b) Body language

(c)  The tone of voice, pace of speech

(d) None of these

8 Giving a non – verbal message is –

(a)  Spontaneous

(b) A dramatic skilful

(c)  Deliberate

(d) All of these

   

 

9 In technical communication, we do not need to be –

(a)  Incompetent in the subject

(b) Poor in language

(c)  Poor in structuring facts

(d) All of these

10 Non-verbal communication includes –

(a)  Frown

(b) Smile

(c)  Winking

(d) All of these

11 Technical jargons are semantic barriers that are

(a)  Easy words

(b) Tough words

(c)  Technical words not understandable

(d) Faulty translation

12 Communication through body movement is known as

(a)  Conscious movement

(b) Kinesics

(c)  Oral communication

(d) Meta communication

13 Non-verbal communication does not include –

(a)  Words

(b) Space

(c)  Silence

(d) Gestures

14 The content of the communication is called –

(a)  Message

(b) Noise

(c)  Media

(d) Jargon

15 Decoding as a component of communication process is on the part of the

(a)  Sender

(b) Receiver

(c)  Audience

(d) Both (b) & (c)

16 Communication skills can be

(a)  Enhanced

(b) Polished

(c)  Enriched

(d) All of these

  Data Collected By – Rashmi
  Published On – 3rd May 2022
   
   

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