Bihar SBTE Diploma first year May 2019 Communication Skills II paper

Bihar SBTE Diploma first year May  2019 Communication Skills II for Sem I & II General

Sr. No. Questions with options
1 The Stimulus to communicate takes place in the mind of

(a)  Receiver

(b) Transmitter

(c)  A relation of transmitter

(d) All of these

2 Semantic gap refers to the

(a)  Time gap taken by the receiver to understand the message

(b) Time period consumed in giving feedback

(c)  The smile of the communicator

(d) Body language of the receiver

3 Chronemics refers to

(a)  Use of time

(b) Vocal clues

(c)  Space distancing

(d) Gestures

4 Written communication includes

(a)  A good skill and competence in language and vocabulary

(b) Careful choice of words in correct sequence

(c)  It is more valid and reliable in today’ s world of business and professionalism

(d) All of these

5 Speech contains the element of Paralanguage such as –

(a)  Voice quality

(b) Speaking style and prosodic features like rhythm, stress etc.

(c)  Both (a) and (b) above

(d) Eye contact

6 Person based feedback relates to

(a)  Sender’s personality, his behavior

(b) Performance

(c)  Sender’s attitude etiquettes

(d) Both(a) & (b)

7 Technical communication does necessarily require

(a)  Proficiency in language

(b) Proficiency in structuring ideas

(c)  Proficiency in subject

(d) All of these

8 Non verbal communication means

(a)  Communication using negligible number of verbs

(b) Communication through body movements

(c)  Communication without verbs

(d) All of these

9 Which one is NOT an element of communication ?

(a)  Air

(b) Sender

(c)  Receiver

(d) Message

10 Feedback is

(a)  The process through which the speaker receives information about how his message has been accepted by the receiver

(b) The process to get receiver’s reaction to a certain message

(c)  It is in the form of question, praise, query, comment about sender or his performance

(d) All of these

11 Message sent by sub-ordinates to superiors are labeled as

(a)  Downward communication

(b) Upward communication

(c)  Horizontal communication

(d) None of these

12 Which one is NOT applicable to Grapevine ?

(a)  It is always in written form

(b) It is also known as informal communication Network

(c)  It exists because the formal network does not always provide adequate information about organizational life

(d) It is juicy and interesting with freshness about the stories

13 Horizontal communication is also known as

(a)  Upward communication

(b) Downward communication

(c)  Lateral communication

(d) None of these

14 The encoder of the message is

(a)  Audience

(b) Receiver

(c)  Media

(d) None of these

15 Paralanguage does never include

(a)  Rhythm

(b) Intonation

(c)  Stress

(d) Cultural aspects

16 How much percentage of communication is covered by Non verbal communication?

(a)  35%

(b) 65%

(c)  10%

(d) 15%

  Data Collected By – Rashmi
  Published On – 2nd May 2022
   
   

 

 


Posted

in

by

Tags:

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *