Cochin Shipyard Executive Trainee HR Question Paper 2019
| 1 | Which of the following phases involves generating confidence in the employee to open up and frankly share their perceptions, feeling etc.?
(a) Rapport building (b) Appraisal Discussion (c) Action Planning (d) Exploration |
| 2 | TQM believes that the quality reduces cost through reduced wastage, greater producitivity and ______
(a) Reduced income (b) Conformance to standards (c) Increased turnover (d) Clear responsibility accounting |
| 3 | The tendency of the appraiser to rate most of the appraisees as medium performers (neither very high nor low) is due to
(a) Leniency effect (b) Stringency effect (c) Median effect (d) Central tendency effect |
| 4 | Which of the following is not a barrier to effective listening?
(a) emotional interference (b) hearing only facts (c) seeking clarification (d) halo effect |
| 5 | Work Committee and Joint Councils are examples of
(a) Exploitative authoritative style (b) Benevolent authoritative style (c) Consulative management style (d) Participative style |
| 6 | What are the tests that ar used to assess the employee attitudes and personality?
(a) Socio-metric tests (b) Psychometric tests (c) Application tests (d) Aptitude tests |
| 7 | What is an organized group of employees who come together to strengthern their bargaining positoin called as ?
(a) External union (b) Trade union (c) Welfare committee (d) Shop Council |
| 8 | What is Quarter moon lighting?
(a) Difficulty in time keeping (b) Part time job during off hours (c) Flexi time in one quarter of year (d) Flexi timing |
| 9 | Suryan believes that all those from Angel’s are very arrogant and complacent. This is reflected in his performance appraisal of Preethi, who is from Angel’s. This is an example of
(a) Halo effect (b) Perceptual set (c) Stereotyping (d) Stringency effect |
| 10 | The last stage in a grievance redressal procedure is handled by the
(a) Union (b) Voluntary arbitrator (c) HR department (d) Grievance committee |
Answers –
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| a | c | d | c | d | b | b | b | c | b |
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